AI customer support for D2C brands

AI support that refuses to make things up.

JELAS answers your customers 24×7 in your brand’s voice — and when it doesn’t know something, it hands off to your team instead of guessing.

KurtaKart — support
Online
Try it

A live sample store. Ask it something it doesn’t know — watch what it does.

The problem

Your team answers the same questions all day.

Across DMs, comments, and email — the same handful of questions, hundreds of times, pulling your team off real work and leaving customers waiting after hours.

“Where’s my order?” “What’s your return policy?” “Is this in stock?” “Which size should I get?” “Do you deliver to my city?”
What JELAS does

A support assistant you can actually trust in front of customers.

Grounded in your data

Answers only from your real FAQs, policies, and product info — so it never invents a price, a discount, or a return window.

Your brand’s voice

Warm, on-brand replies that sound like you — not a stiff, generic bot your customers can spot in a second.

Honest hand-off

Anything it doesn’t know goes straight to a human on your team. No bluffing, no made-up answers, no risk to your brand.

Always on

Replies instantly, 24×7 — so a midnight question doesn’t become a lost sale or a cold customer by morning.

See it in action

Watch it answer real questions — and refuse to guess.

A short demo on a sample store. Watch what happens when a customer asks for a discount code that doesn’t exist.

How it works

Live on your store in days, not months.

Plug in your store

We load your FAQs, shipping and return policies, and product details. Your data becomes the single source of truth.

It answers your customers

JELAS handles the repetitive questions instantly, in your brand’s voice, on the channels your customers already use.

Tricky ones go to you

Anything outside your data is handed to your team — so customers always get an accurate answer, never a guess.

Want to see it answer as your store?

We’ll build a free custom demo on your own FAQs and products, so you can watch it reply exactly as your brand — no commitment.

Get your free demo